Toll-Free Number Services
Service Description
Acquire or manage a toll-free U.S. telephone number for incoming calls. The owner of the toll-free number is billed for the long-distance charges for all incoming calls. This service is also known as an incoming 800 number or a toll-free number. Toll-Free Number Services are available to Vanderbilt University and Vanderbilt University Medical Center faculty and staff.
Support Contact
Telephone Repair Service: 1-1611 or 615-421-1611
Service Charges or Fees
All calls are billed for long-distance charges on a per-minute basis.
Requesting Service
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Toll-Free 1-800/866/877/888 Access: To provide toll-free inbound long distance service, administrators can obtain a toll-free number which is assigned to a specific department. Charges for calls placed to a department's toll-free number are billed by Vanderbilt Information Technology. Departments are charged 11 cents per minute for incoming toll-free calls.
Request a toll-free number via the SerVU Voice Services Catalog. Clicking the link will take you to a login page. After logging in, click on the "Voice Services Catalog" link in the upper-left side of your screen. Once in the catalog, click on "Misc. Phones/Services" and select "Toll-Free Number" under "Type." After your request is submitted, you will receive a confirmation email.
What You Can Request
Install Toll-Free Number
Remove Toll-Free Number
Change Extension for Toll-Free Number
Service
Telephony
Service Category
Collaboration and Communication