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Toll-Free Number Services

Service Description

Acquire or manage a toll-free U.S. telephone number for incoming calls. The owner of the toll-free number is billed for the long distance charges for all incoming calls. This service is also known as incoming 800 number or toll-free number. Toll-Free Number Services are available to Vanderbilt University and Vanderbilt University Medical Center faculty and staff.


Support Contact

Telephone Repair Service: 1-1611 or 615-421-1611


Service Charges or Fees

All calls are billed for long distance charges on a per minute basis.


Requesting Service

  • Toll Free 1-800/866/877/888 Access: To provide toll-free inbound long distance service, administrators can obtain a toll free number which is assigned to a specific department. Charges for calls placed to a department's toll free number are billed by Vanderbilt Information Technology. Departments are charged 11 cents per minute for incoming toll-free calls.
    Voice Services Catalog Picture
    Request a Toll free number via the  SerVU Voice Services Catalog    Clicking the link will take you to a login page. After logging in, click on the Voice Services Catalog link in the upper left side of your screen. Once in the catalog, click on Misc.Phones/Services and select Toll Free Number under Type. After your request is submitted, you will receive a confirmation email.


What You Can Request

Install Toll-Free Number
Remove Toll-Free Number
Change Extension for Toll-Free Number 





Service Category

Collaboration and Communication