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Oracle Database Hosting


Service Description

VUIT provides a managed Oracle database platform service for departments, faculty, and staff within the Vanderbilt community. Our database platform service includes hosting, upgrades, regular bug and security patching, 24/7 monitoring, performance tuning, and backup and restore services. Databases are hosted in individual systems, each sized according to the application and customer's needs. This service is available to Vanderbilt University faculty and staff.


Support Contacts

If you need support for a production database issue such as a down system/error condition/job failure/etc., please open a HIGH-priority Incident (not Request) in Pegasus. Make sure Oracle and MySQL requests are assigned to VUIT Oracle, and MS SQL Server requests are assigned to VUIT SQL Support. If you need work done on a production database that is not having failure issues, please open a Request (not Incident) in Pegasus. If you need support or work done on a non-production database, please open a Request in Pegasus.

 

Service Charges or Fees

There are no fees for this service. 

 

Requesting Service

Please click the applicable button below to request specific services through SerVU

 New Database User Oracle General Request Database/Schema Refresh Script Execution

New database requests should come in via the Relationship Management team, as part of a 
PlanVU project .

What You Can Request

New Database User
Oracle General Request
Database/Schema Refresh
Script Execution
New Oracle Database Hosting
Consultation - Professional Services

 

Service

Managed Database Hosting
 

Service Category

 Infrastructure