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Information Technology and Project Consultation

Service Description

The customer Relationship Management (RM) team provides a single point of access and accountability between VUIT and leadership across the institution. If you have any questions about IT products or want to start a new IT project, the RM team is here to help you.

If you're not already working with an RM, the fastest way to start a new project is to submit a  VUIT Request Intake Form. After submitting the form, a relationship manager will contact you to continue the process within 2 business days. If you need immediate help with a computer or application problem, please contact the appropriate help desk.

For general questions or if you would like to speak to an RM directly, please use this chart to find your representative's contact information. Due to the large number of departments on campus, not all areas are listed - if you are not sure who your RM is, you may also email

Relationship Manager Phone Email Primary Support Areas
Kelly McGill-Barrett (615) 403-6744 Chancellor's Office, Provost, Vice Chancellors, Communications, Government and Community Relations
John McCammon (615) 936-7875 Vanderbilt University Information Technology (VUIT)
Ronee Francis (615) 875-8491 Blair, Divinity, School of Nursing, School of Medicine, OHSE, Peabody College, Finance, Dual Identity
Chris Contos (615) 343-1609 Library, Athletics, Dean of Students
Kimberly Emery (615) 875-8398 Dev. & Alumni Relations, Office of General Counsel, Div. of Admin., Office of Investments, Audit & Risk
Jeff Loudon (615) 875-8418 Academic Affairs, Center for Teaching, A&S, Owen, Engineering, School of Medicine-Basic Science
John Giampaolo (615) 936-0119 Campus Planning, Facilities, Law, Divinity, Equity, Diversity & Inclusion (EDS)
Michael Hollifield (615) 936-8530 The Wond'ry, University Counseling Center, Classroom Technology
Michael McAllister (615) 322-7511 Research

Support Contact

Contact the Relationship Management team at


Service Charges or Fees

There is no charge for this service.

Requesting the Service

Contact the Relationship Management team at or submit a VUIT Request Intake Form


What You Can Request

Project Initiation


Consulting and Advising


Service Category

Information Technology Professional Services