Information Technology and Project Consultation
Service Description
The customer Relationship Management (RM) team provides a single point of access and accountability between VUIT and leadership across the institution. If you have any questions about IT products or want to start a new IT project, the RM team is here to help you.
If you're not already working with an RM, the fastest way to start a new project is to submit a VUIT Request Intake Form. After submitting the form, a relationship manager will contact you to continue the process within 2 business days. If you need immediate help with a computer or application problem, please contact the appropriate help desk.
For general questions or if you would like to speak to an RM directly, please use this chart to find your representative's contact information. Due to the large number of departments on campus, not all areas are listed - if you are not sure who your RM is, you may also email vuit.relationshipmanagement@vanderbilt.edu.
Relationship Manager | Phone | Primary Support Areas | |
Kelly McGill-Barrett | (615) 403-6744 | km.barrett@vanderbilt.edu | Chancellor's Office, Provost, Vice Chancellors, Communications, Government and Community Relations |
John McCammon | (615) 936-7875 | john.mccammon@vanderbilt.edu | Vanderbilt University Information Technology (VUIT) |
Ronee Francis | (615) 875-8491 | ronee.francis@vanderbilt.edu | Blair, Divinity, School of Nursing, School of Medicine, OHSE, Peabody College, Finance, Dual Identity |
Chris Contos | (615) 343-1609 | c.contos@vanderbilt.edu | Library, Athletics, Dean of Students |
Kimberly Emery | (615) 875-8398 | kimberly.emery@vanderbilt.edu | Dev. & Alumni Relations, Office of General Counsel, Div. of Admin., Office of Investments, Audit & Risk |
Jeff Loudon | (615) 875-8418 | jeff.loudon@vanderbilt.edu | Academic Affairs, Center for Teaching, A&S, Owen, Engineering, School of Medicine-Basic Science |
John Giampaolo | (615) 936-0119 | john.giampaolo@vanderbilt.edu | Campus Planning, Facilities, Law, Divinity, Equity, Diversity & Inclusion (EDS) |
Michael Hollifield | (615) 936-8530 | michael.hollifield@vanderbilt.edu | The Wond'ry, University Counseling Center, Classroom Technology |
Michael McAllister | (615) 322-7511 | michael.mcallister@Vanderbilt.edu | Research |
Support Contact
Contact the Relationship Management team at vuit.relationshipmanagement@vanderbilt.edu
Service Charges or Fees
There is no charge for this service.
Requesting the Service
Contact the Relationship Management team at vuit.relationshipmanagement@vanderbilt.edu or submit a VUIT Request Intake Form
What You Can Request
Consultation
Project Initiation
Service
Consulting and Advising
Service Category
Information Technology Professional Services