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Partner Support

Service Description

Partner Support provides tier two technical support of products and services for internal VUIT staff and campus support providers. Any Vanderbilt University faculty or staff may request this service.


Support Contact

Submit a Help Request


Service Charges or Fees

There are no charges or fees for this service


Requesting Service

Call 615-343-9999 (3-9999) Monday - Friday 7:30 a.m.- 4:30 p.m.


Submit Ticket  


What You Can Request

Microsoft AD Support
AccessVU Support
Box Support
Listserv Support
ePassword Support
Skype for Business Voice Account Provisioning
Vmail Support
vFax Support
VUmailguard Support
VUnetID Support
Escalated Support for Local Service Providers (LSP)



IT Consulting and Advising


Service Category

IT Professional Services