Vanderbilt IT Strategic Plan
The VUIT Strategic Plan is our team road map that will not only shape the direction of VUIT for the coming years, but also serve as a collective blueprint for the future. The plan is driven by 4 strategic priorities, 14 strategic goals, and approximately 60 strategic tasks. The success of the Strategic Plan relies on all of VUIT and will require many different teams to work collaboratively, cooperatively, and closely together.
VUIT Strategic Priorities infographic text
News & Updates
- On April 22, the VUIT Strategy team hosted the annual strategic refresh session. During the interactive session, strategy leaders celebrated the 2020 accomplishments, revised the current strategic priorities and goals, and developed a collaborative plan to move forward. Part retrospective, part working session, and part time-out, running the refresh session ensures our strategy stays present in everyone’s mind, up-to-date with changes in our environment, and relevant to everyday operations.
Monthly dashboard
Engage VU Strategic Plan
Enhance VUIT's support of the university by increasing our services and value to customers
Strategic Goals:
1. Align VUIT with institutional goals
2. Communicate actively and effectively to the broad VU community
3. Demonstrate customer focus by actively engaging client agenda
ATTRACT, DEVELOP, AND RETAIN DIverse TALENT
Assure a first-class workforce in a first-class workplace
Strategic Goals:
1. Enhance and articulate a competitive employee value proposition
2. Assure the growth and development of a diverse team
3. Empower our team to grow thier skill sets
4. Equip our people with the tools to understand, evolve, and promote our services
DELIVER OUTSTANDING TECHNICAL AGENDA
Provide speed to value technology
Strategic Goals:
1. Establish an Architecture Review Board to align technology to business strategy
2. Assure reliable, accessible, serviceable, and secure technology infrastructure
3. Identify and reduce IT risk in the delivery of our products and service
4. Understand and pilot key emerging technologies
Elevate Customer-Focused service
Radically inflect our processes, roles, and language towards customer accessibility and visibility
Strategic Goals:
1. Improve each customer contact technique and effectively integrate them
2. Develop a culture to drive continuous service improvement
3. Expand self-service capabilities with technologies, including AI