VUmailguard
Service Description
VUmailguard is an integral part of the Vanderbilt email service. Its purpose is to keep Vanderbilt's network healthy, safe, secure, and operational by protecting users from malware such as viruses, worms, Trojan horses, and spyware as well as phishes and unsolicited email (spam). Powered by Microsoft Office 365's Exchange Online Protection (EOP) engine, this cloud-based filtering service detects nefarious or spam email messages and retains them in a containment area (or quarantine) for 15 days. Each day, if any messages are placed in a mailbox owner’s quarantine, that mailbox owner is notified via a digest email. This email summarizes all captured emails over the previous 24-hours. Here is an example of the spam notification digest:
To check your quarantine, click here
Support Contacts
NOTE: Vanderbilt University alumni do not have active Vanderbilt accounts and should contact VUIT TechHub for assistance in releasing messages in quarantine.
Service Charges or Fees
There are no fees for this service.
Requesting Service
This service is automatically provisioned.
Mailguard Quarantine can be directily accessed here
Documentation and Service Information Links
VUmailguard Frequently Asked Questions
Office 365 Security & Compliance Quarantine
Service
Email and Calendaring
Service Category
Communication and Collaboration