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Vmail: Client Configurations

Please follow the links below for instructions on configuring supported clients on the Vmail system. For consistent and reliable access to Vmail, use an optimal hardware configuration.

If you don't see a client listed, visit the Other Clients link for appropriate setting values for unsupported clients.

Windows Clients

Mac OS Clients

Macintosh Mail

Microsoft Outlook

Microsoft Entourage

For clients that use Entourage 2004 or 2008 (Office for MAC), it is recommended that they are upgraded to Outlook 2011 (strongly recommended) or Entourage 2008 Web Services Edition. More information can be found at:


Mobile Clients (Cellphone)

Apple iPhone


Windows Mobile


  • Blackberry Business Enterprise Server (BES) Service - supported (New User request information coming soon)

Blackberry Enterprise Activation Process

  • 1. On the BlackBerry smartphone Home screen, click Enterprise Activation.
  • OR
  • Click Options > Advanced Options > Enterprise Activation.
  • 2. Type the email address and enterprise activation password. The password is set by the BlackBerry Enterprise Server administrator.
  • Note: If the email address you typed does not match the current email address for the BlackBerry smartphone, or if the BlackBerry smartphone was previously activated on the BlackBerry Enterprise Server, the BlackBerry smartphone user is prompted to erase the data on the BlackBerry smartphone.
  • 3. Press the Menu key and click Activate to start the enterprise activation process. The BlackBerry smartphone will send an email to the request address and show the progress of the activation on the BlackBerry smartphone.

Other Clients or Devices

If the email client you wish to use is not listed above, use the information on this page to configure your client. Please be aware that these setting are provided for informational purposes only. Clients not listed on this page are not supported by the VUIT or Medical Center Help Desk support staff.

Last Modified: 2014-07-15