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Outlook 2003 Configuration

Outlook 2003 Configuration

Microsoft's mainstream support for Outlook 2003 ended 4/14/2009 and Outlook 2003 is not supported for Office365. Users who are still using Outlook 2003, RPC encryption MUST be enabled. There are 2 methods to achieve this:
1. For departments who manage profiles using Group Policy, RPC encryption can be enabled using their group policy.

2. RPC encryption can be enabled manually on each client. For more detailed information on enabling encryption, please see:


Follow these instructions to configure Outlook for Exchange Mail/Servers. If you are migrating to Outlook using Exchange from another email client, follow these configuration instructions.


These instructions are for computers running the Windows XP operating system.

Outlook Configuration for Exchange Mail/Servers

Follow these steps to configure the Outlook client:

Select Start > Control Panel > Mail.

Click E-mail Accounts…

Important: If Outlook has been used previously to access any other email account, check the Deliver new e-mail to the following location before configuring the Exchange account. Access the setting by selecting Tools > Email Accounts > View or change existing e-mail accounts from the Outlook menu. Make sure the Deliver new e-mail field is set to Mailbox – [Last name, first name, middle initial]. Make sure it is not set to Personal Folders or other available folders or your mail will be downloaded there.

Beneath the E-mail heading, select Add a new e-mail account and click Next.

Select Microsoft Exchange Server and click Next.

In the Microsoft Exchange Server field enter In the User Name field, enter your last name and click Check Name, then click Next.

If Outlook has been used for another account previously, make sure you check the Deliver new email to the following location: Mailbox – [Last name, first name, middle initial], NOT to Personal folders.
Do NOT launch Outlook before this setting is selected.
Note: If you previously used Outlook for another email client and did not change this setting as directed as the beginning of this document, you may have to finish setup before the “deliver mail to” field is available. Finish the setup and then return and modify the setting.

Settings to Consider

Exchange Cached mode – This setting allows you to work in a disconnected mode. A copy of the mailbox is downloaded to your local drive. If your machine is not on the network, you can still work and the mail syncs the next time you connect. The down side is that this can be a bit slower, especially for larger mailboxes. Cached mode is the default.

Reading Pane – If Reading Pane is turned on, you can view an email in Outlook by clicking on it. Be aware that these messages will show as having been read. To open an email in a separate window, double-click it.

Export/Import address book

For Mulberry users, see detailed the detailed instruction document.

Make address book searchable

By default Exchange searches the Global Address List (GAL) To also search for names in your address book, follow these steps:

Click the Contacts tab on your Exchange screen.

Right click the Contacts icon.

Select Properties > Outlook Address Book, and click to select the show this folder as an email address book checkbox.

Auto archive settings

If you file your emails to folders, you may want to turn off autoarchive. To alter autoarchive settings, select Tools > Options > Other and click the Autoarchive button.

Deleted mail settings

Deleted mail settings, such as “warn before permanently deleting items”, are at Tools > Options > Other > Advanced Options.

Show Full menus

Options such as “always show full menus” are at Tools > Customize > Options.

Option to use Outlook Client remotely – If you want to use Outlook and not Outlook Web Access (OWA) when away from campus, use Vanderbilt’s Virtual Private Network (VPN). Once connected via VPN, just launch Outlook client. For information about VPN, see

Comma as address separator – By default Outlook uses semicolon as the address separator To allow commas, go to Tools > Options > Email Options > Advanced Email Options and select the allow commas as address separator checkbox.

Spelling – To automatically check spelling on emails you compose, select Tools > Options > Spelling and select always check spelling before sending.

Web interface – For remote email access when away from campus, go to Note: Outlook displays as intended in Internet Explorer (IE). In many other browsers it does not.

Out of Office Assistant – The Out of the Office Assistant sends auto replies when someone sends you an email. Access this setting from the Tools menu.

Link to MS calendar tips

Meetings Rules – If you want to allow access to your email to others for making appointments on your calendar, or to set access rules, follow these steps:

From the Tools menu, select Rules and Alerts.

Choose New Rule, then click Start from a Blank Rule. Select Check messages when they arrive and click Next.

Select the which is a meeting invitation or update checkbox and click Next.

Choose have the server reply using a specific message and delete it. In Step 2 in the bottom portion, click a specific message to create the message

A blank compose window displays. Enter a subject and the message you want the person to receive. Click Save and Close, then Next.

Click except if from people or distribution list. In step 2, click people or distribution list in the bottom section and choose the names you want to allow. Click Next.

Specify a name for the rule and click Finish.