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Unified Communications - Powered by Lync 2010

What is Lync?

Vanderbilt Information Technology is now offering Unified Communications (UC) powered by Microsoft Lync. This service offers many new features including integrated calendar, electronic messaging, and voice and video integration. It enables the community an easy way to bring people, resources, and ideas together at the precise moment in a discovery, learning, or clinical experience. Spontaneous collaboration becomes easier, and avenues for discourse expand as a result of this new service offering.

If you experience an issue with Microsoft Lync please submit a ticket (details here).

Please review the software and hardware requirements for Lync. The client must meet these requirements to have the best experience.

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Lync Options

  1. UC Standard is available to all faculty and staff at no charge.
  2. UC Level offers more features than Standard but incurs a fee *. 
*UC Level note:
You can purchase UC Level Lync service through the VUIT online catalog.
Go to the eProcurement Page

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Web Scheduling

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Issue Reporting: To report an issue please submit a ticket. When reporting issues please include the following information:

  • Operating system and version
  • Lync client version
  • Physical location (on campus, home, other)
  • Connection type (wired or wireless)
  • Screenshot if possible
  • A good description of the problem encountered

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Client Downloads

  • Lync Patch files:
    • These files will only update an existing Lync installation. Download the Lync Client from the Software Store before applying the patch files.
    • Windows 32 bit (patch only: Lync 2010 Hotfix 2701664 (32 bit))
    • Windows 64 bit (patch only: Lync 2010 Hotfix 2701664 (64 bit))
  • Mac Options:
    • Lync 2011 client for Mac (Software Store) 
    • After you have installed Microsoft Lync: download one of the patch files below that corresponds to your version.  

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