NEC SP350 Softphone
NEC's SP350 Softphone is an IP telephone that is installed on a personal computer (PC) or laptop and delivers high-quality voice via a USB-connected headset/handset. The SP350 Softphone provides call centers valuable flexibility in managing their agents and important options in planning for disaster recovery by allowing agents the ability to work remotely from any location with internet service. For questions or support issues regarding the SP350 softphone please call Voice Services at 1-1611 or 615-421-1611 if off campus. To order, use the SerVU Voice Services Catalog.
Clicking the link above will take you to a login page. After logging in, click on the "Voice Services Catalog" link in the upper left side of your screen. Once in the catalog, click on "ACD/Call Center" and select "ACD Softphone" under "Type." After your request is submitted, you will receive a confirmation email.
For frequently asked questions, see the FAQs.