Products and Services

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Service
Alumni Account Management Application Software Support Help Desk Alumni, former, donations
Box Collaboration Tool Collaboration and Communication Email Files, storage, data, cloud storage, sharing, collaborating, box
Cable Television Resources for Students Help Desktop and Mobile Computing Tv, television, cable, student, channel, teleVU, channels
Certificate Service Authentication and Security Application Software Support Certificate
Firewall Services Infrastructure Authentication and Security Firewall, security
Gartner Research Access Teaching Learning and Training Gartner
Help Desk, VU Help Desktop and Mobile Computing Help Desktop and Mobile Computing IT, support, vmdp, tech hub, help, helpdesk, dts
Help Desk, VUMC Help Desktop and Mobile Computing Help Desktop and Mobile Computing IT, support, VUMC, VUMCIT, help, help desk, hospital
Identity Services Authentication and Security ID, VUnetID, Password, access
Internet and Internet2 Infrastructure Networking and Connectivity Network
Mailing Lists with LISTSERV Collaboration and Communication Collaboration and Communication Email, list, listserv
Network Infrastructure Design and Planning Infrastructure Networking and Connectivity Network, infrastructure, ports, wireless, construction, renovation, survey, analysis
Brightspace Teaching Learning and Training OAK, Blackboard, Brightspace
Your Enrollment Services (YES) Teaching Learning and Training YES, Enrollment
Operator Services Telephones Collaboration and Communication Phone, voice, information
Print Queue Hosting Application Software Support Print
Remote Access - Virtual Private Network (VPN) IT Security VPN, remote, network, virtual, private, privacy, mfa, pulse, network connect, linux
Rights Management Services (RMS) Authentication and Security Technology and User Support Security, RMS, document, protection, rights
Secure Relay for Servers (SRFS) Authentication and Security Networking and Connectivity Servers, secure, SRFS, static, IP, address, DHCP, private, public, network
Relationship Managers and Project Management Consulting and Professional Help Desk CRPP, Customer Relationship and Project Management, CR, RM, Project,
Software Store Application Software Support Application Delivery and Support Software, programs,apps, applications,store
Telephone Service Telephones Collaboration and Communication Phone, calling
Virtual Machine (VM) Infrastructure VM, virtual machine, virtual server
Virtual Private Network (VPN) Authentication and Security Technology and User Support VPN, remote, network, junos, pulse, mfa
VMail - Faculty/Staff Email Collaboration and Communication Collaboration and Communication Email, vmail, exchange, outlook, cortana, briefing
Voice Services Telephones Collaboration and Communication Phone, calling, headsets
VUGmail - Student Email Collaboration and Communication Collaboration and Communication Email, Gmail, Undergraduate, student, vugmail
Create a Web Page/Create a Blog Application Software Support Blog, website
VUmailguard - Anti-Spam for Email Collaboration and Communication IT Security Antivirus, spam, mailguard, quarantine, office 365, security, compliance, exchange, email, anti-spam online, protection, emai
Web Services Application Software Support Collaboration and Communication services, web, webpage
Wired Network Connectivity Infrastructure IT Consulting Services Wireless, wifi, Wi-Fi, internet, Data Ports, Ports
Wireless Network Connectivity Infrastructure IT Consulting Services Wireless, wifi, Wi-Fi, internet, SSL
EDUCAUSE Center for Analysis and Research Teaching Learning and Training Technology and User Support educause, research, analysis, IT, business
Submit a Ticket Help Desktop and Mobile Computing Technology and User Support submit, ticket, help, request, issue, broken
IT Related Policies Authentication and Security IT Consulting Services AUP, Acceptable Use
Multi-factor Authentication Authentication and Security IT Security MFA, multifactor, authentication, Duo,
Disaster Recovery Consulting and Professional Infrastructure DR, disaster reovery, BC, business continuity
Microsoft Exchange Online Advanced Threat Protection (ATP) Authentication and Security IT Security ATP, email, phishing, malware, virus, filter
Managed Hosting Infrastructure hosting, server
Systems Monitoring Infrastructure Technology and User Support enterprise monitoring
Data Center System Support and Network Operations Center (NOC) Help Desktop and Mobile Computing Technology and User Support NOC
Domain Name Acquisition Application Software Support Technology and User Support network solutions
Data Backup Services - Server Application Software Support IT Consulting Services backups, server backups, data protection
Domain Name Services Infrastructure IT Consulting Services DNS, DNS Configuration Service
Load Balancing (LTM/GTM/ELB) Infrastructure IT Consulting Services Local Traffic Management, LTM, Global Traffic Management, GTM, Enterprise Load Balancer, ELB, Application Load Balancing, Clould Load Balancing, Virtual IPs, VIPs, Wide IPs, WIPs, iRule
Managed Storage Infrastructure IT Consulting Services SAN Storage
Departmental File Shares Application Software Support IT Consulting Services VU1FILE, VUSpace
Oracle Database Hosting Application Software Support IT Consulting Services Oracle Database Enterprise Edition, Oracle Database Standard Edition, Database, DB
Data Network Ports Infrastructure Technology and User Support
Tech Hub Help Desktop and Mobile Computing Technology and User Support Tech Hub, help desk, broken, laptop, desktop, computer, loan, loaner
VU Identity Authentication and Security IT Security ID, VUnetID, login, password, Identity, authentication, sailpoint
Streaming Media Services Teaching Learning and Training IT Consulting Services video, media, live, streaming, archive, youtube, mp4, flash
Domain Name Services - Simple Forwarding Infrastructure IT Consulting Services DNS, DNS Configuration Service
Physical Co-Location Services Infrastructure IT Consulting Services servers, hosting
Authentication Services Authentication and Security IT Security ID, VUnetID, login, authentication
Microsoft Office 365 Collaboration and Communication Software microsoft, office, 365, collaboration, teams, online
Microsoft SharePoint Collaboration and Communication Software microsoft, office, SharePoint, collaboration
Digital Signage Consulting and Professional IT Consulting Services Digital, Signage, Sign
Single Sign On (SSO) Authentication and Security IT Security Ping, PingFederate, Single Sign On, SSO
Data Destruction Application Software Support Help Desk data, destruction, recycling, electronic, media, recycle
AT&T Conferencing Collaboration and Communication Voice Services conferencing, att, web, conference
Data Use Agreements (DUA) Authentication and Security Technology and User Support Data Use Agreement, DUA, DTUA, Data Transfer and Use Agreement, Data Transfer, Data Use, Research, Data Agreement
Shared Exchange Mailboxes Collaboration and Communication Collaboration and Communication SEM, shared, exchange, mailbox, mail
Oracle SkyVU Support Application Software Support Technology and User Support oracle, skyvu, hr, human resources, finance, procurement, time
Privileged Account Management (PAM) Authentication and Security VUnetID Access and Identity Management Privileged, privilege, cyberark, monitor, access, PAM, pam, encryption, encrypt, vault, password
eduroam Infrastructure Technology and User Support eduroam, wireless, wifi, connect, connection
Cloud Computing & Connectivity Services Consulting and Professional consult, consultation, cloud, AWS, Database, Hosting, Architecture, Security, Engineering, microsoft, azure
Cloud Database Services Infrastructure IT Consulting Services cloud, database, MySQL, Postgres, MariaDB, NoSQL, AWS, Amazon, RDS, Oracle, SQL Server, Aurora
Cloud Hosting & Monitoring Infrastructure IT Consulting Services Cloud, hosting, monitoring, Amazon, AWS, CloudTrail, CloudWatch, AppDynamics, Graylogs, Splunk
Cloud Storage Infrastructure IT Consulting Services cloud, storage, aws, amazon, s3, fsx, gateway, efs
Application Program Interface (API) Services Application Software Support IT Consulting Services application, program, interface, api, integration, http, rest, automate
Digital Certificate Service - SSL Certificates (Public/External Facing) Authentication and Security Digital, Certificate, Cert, SSL
Digital Certificate Service - SSL Certification for Internal Use Application Software Support IT Security Digital, Certificate, Cert, SSL, internal, pki
Secure File Transfer Using OneDrive for Business Collaboration and Communication Authentication and Security secure, accellion, transfer, one, onedrive, onedrive for business, secure file transfer
OneDrive for Business Collaboration and Communication Storage OneDrive, One, OneDrive for Business, storage, Microsoft
IT Compliance Assessment Authentication and Security IT Consulting Services compliance, assessment, regulation
IT Security Policy Development and Lifecycle Authentication and Security IT Consulting Services policy, development, lifecycle, governance, compliance, regulations, laws, law, regulation, statutory, risk, security
IT Security Awareness and Training Authentication and Security Teaching Learning and Training IT Security, Security, Awareness, Training, cybersecurity, compliance, phishing, browsing, passwords, encryption, password, regulations, PII, PCI, ITAR, HIPAA
IT General Risk Assessment Authentication and Security IT Consulting Services risk, assessment, vendor, third, 3rd, saas, paas, iaas,
OneNote Collaboration and Communication Collaboration and Communication microsoft, one, note, onenote, notes, office, office 365, 365, o365
Planner Collaboration and Communication microsoft, plan, planner, office, office 365, o365, 365
Microsoft Teams Collaboration and Communication microsoft, teams, team, office 365, o365, 365, office, unified, communication, video, file, files, collaboration
Microsoft Whiteboard Collaboration and Communication whiteboard, microsoft, office 365, office, 365, o365
Zoom Collaboration and Communication Technology and User Support Zoom
Horizon Virtual Desktop (VDI) Help Desktop and Mobile Computing Horizon, Virtual, Desktop, VDI, remote, network,
IT Vendor Assessment Authentication and Security IT Security IT, Vendor, Risk, Assessment, Security
Microsoft Office 365 Group Usage Guidelines Help Desktop and Mobile Computing Microsoft, office, 365, Group, Policy
Email Account Expiration Policy Collaboration and Communication Collaboration and Communication email, expiration, policy, policies, Vmail, VUGmail, gmail, outlook, faculty
Adaptive Teaching Classroom Technologies Teaching Learning and Training Help Desktop and Mobile Computing adaptive, teaching, classroom, technology
Microsoft MyAnalytics Technology and User Support Microsoft, office, 365, analytics, myanalytics
Device and Lifecycle Purchasing Process Consulting and Professional Help Desktop and Mobile Computing device, lifecycle, purchasing, thin client, warranty, warranties, monitors, cables, peripheral, peripherals, devices, audio, visual, audio visual, av, a/v
Platform Services Consulting and Professional Consulting and Professional DevOps, Development, Research Projects, data, dataops, operations
System Status Application Software Support Application Software Support VUIT, Status, Service, application, applications, Systems
Microsoft Stream Collaboration and Communication Microsoft, Stream, streaming, video, upload, view, share, record, recording, presentation, presentaitons
Internet Protocol (IP) Allocation Infrastructure Authentication and Security IP, Internet, Protocol, Allocation, public, private, address, dynamic, static, games, game, addresses, network, exception
VU Domain Policy Infrastructure Infrastructure Domain, Policy, DNS, Domain Name
DocuSign Application Software Support Application Software Support docusign, esignature, signature, signatures, document, documents
Platform Services Application Software Support Application Software Support VUIT DataOps, Data, Ops, Operations, Data Operations, Platform, Platform Operations, Platform Ops
Cybersecurity Training Authentication and Security Teaching Learning and Training cyber, security, cybersecurity, training, foundational, phishing, oracle, zoombombing, remote, work, travel, vpn, mfa, encryption, policy
Audio/Visual Lines Telephones Telephones
AT&T Circuits Telephones Telephones
Call Tree Telephones Telephones
Caller’s Menu Telephones Telephones
Custom Messages Telephones Telephones
Call Queue Telephones Telephones
Common Area Phone (CAP) Telephones Telephones
External Calls Telephones Telephones
Forward a Phone # Telephones Telephones
Interactive Call Menu Telephones Telephones
Kiosk Phone Telephones Telephones
Lab Phone Telephones Telephones
Reserve a Phone # Telephones Telephones
Toll-Free # Telephones Telephones
User Voice Telephones Telephones
Data Architecture and Analytics Application Software Support Application Software Support data, architecture, analytics
DMARC Guideline Collaboration and Communication Collaboration and Communication email, guideline, use