Vanderbilt IT
Password Reset?
Click here to visit the Identity homepage. Select "Change my Password" to reset your password. This option also allows you to update an expired password
Storage Retention FAQ
Learn more about the collaboration tools available at Vanderbilt
DUO Support?
General instructions for DUO, including Frequently Asked Questions(FAQ)
Report a Phishing Incident.
Learn what to look for and how to report
Need Vanderbilt Wifi?
Get connected while on campus
VU Identity
Manage your VUnetID and related services
VU Software Store
Get access to software resources at cost savings
Just For You
On-Campus Support is provided by request:
- Monday - Friday: 7:00 AM – 6:00 PM
Walk-up Support is provided at the Hill Center:
- Monday - Friday: 9:00 AM - 3:00 PM
Phone Support can be reached at 615-343-9999
or by texting us at 1-844-436-1567:
- Monday - Thursday: 7:00 AM – 11:00 PM
- Friday: 7:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: 2:00 PM– 11:00 PM
You may also chat with us by using the chat function found on the bottom right corner of the page. You may also chat with us by using the chat function found on the bottom right corner of the page. Please note that if you are using ad-blockers, you might not see the chat function.
On-Campus Support is provided by request:
- Monday - Friday: 7:00 AM – 6:00 PM
Walk-up Support is provided at the Hill Center:
- Monday - Friday: 9:00 AM - 3:00 PM
Phone Support can be reached at 615-343-9999
or by texting us at 1-844-436-1567:
- Monday - Thursday: 7:00 AM – 11:00 PM
- Friday: 7:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: 2:00 PM– 11:00 PM