Vanderbilt IT
A new and enhanced help desk system that will offer improved functionality for our campus community has arrived. Visit the service portal for a short video and how to resources to get you started.
Password Reset?
Click here to visit the Identity homepage. Select "Change my Password" to reset your password. This option also allows you to update an expired password
Storage Retention FAQ
Learn more about the collaboration tools available at Vanderbilt
DUO Support?
General instructions for DUO, including Frequently Asked Questions(FAQ)
Report a Phishing Incident.
Learn what to look for and how to report
Need Vanderbilt Wifi?
Get connected while on campus
VU Identity
Manage your VUnetID and related services
VU Software Store
Get access to software resources at cost savings
Just For You
On-Campus Support is provided by request:
- Monday - Friday: 7:00 AM – 6:00 PM
Walk-up Support is provided at the Hill Center:
- Monday - Friday: 9:00 AM - 3:00 PM
Phone Support can be reached at 615-343-9999
or by texting us at 1-844-436-1567:
- Monday - Thursday: 7:00 AM – 11:00 PM
- Friday: 7:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: 2:00 PM– 11:00 PM