Vanderbilt IT
We are currently responding to an active cybersecurity incident that may impact university devices, systems, and cloud-based services. Our Information Technology team is actively investigating and working to contain the situation. We are asking all members of the university community to shut down university devices, disconnect from university WiFi, and remain extremely vigilant. Take immediate action if you notice any unusual or suspicious activity on your devices.
Reset Password
Update an expired VU password or change a current password
Multi-Factor Authentication
Activate, use, or troubleshoot Okta Verify
Vanderbilt Wi-Fi
Get connected while on campus and troubleshoot network issues
VU Identity
Claim your Vanderbilt account and VUnetID
Storage Retention
Learn how data like chats or emails are stored or limited in Microsoft collaboration tools
Report a Phishing Incident.
Learn what to look for and how to report
VU Software Store
Access and save on software resources
Just For You
On-Campus Support is provided by request:
- Monday - Friday: 7:00 AM – 6:00 PM
Walk-up Support is provided at the Hill Center:
- Monday - Friday: 9:00 AM - 5:00 PM
Phone Support can be reached at 615-343-9999
or by texting us at 1-844-436-1567:
- Monday - Thursday: 7:00 AM – 11:00 PM
- Friday: 7:00 AM - 6:00 PM
- Saturday: 8:00 AM - 5:00 PM
- Sunday: 2:00 PM - 11:00 PM