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  • Vanderbilt University

    Primary Email Change Informed Consent

    Information regarding changing your Primary Email Address Your main (or “primary”) Vanderbilt email address is a very important part of your online identity. In addition to your Vanderbilt email messages originating from your primary email address, this address is also used to log in to your Microsoft… Read More

    Jul. 12, 2024

  • Vanderbilt University

    Software Store FAQ

    Access Gurantee What is Access Guarantee? The Access Guarantee option provides access to your download link and product key for up to 24 months from the day you place your order in case you need to reinstall your software or move your license from an old computer to a new… Read More

    Jul. 3, 2024

  • Box Service FAQ

    Box Service FAQ

    What is the process to access Box data from a former Vanderbilt user? To access Box data of a former Vanderbilt employee, submit a ticket with the folder or file names. You also need HR approval for this access. To obtain permission from HR, please reach out to your… Read More

    Jun. 25, 2024

  • Vanderbilt University

    Computer Labs

    There are several computer labs across campus. Some of these labs are publicly accessible, and are open to every student. Other labs, including those operated by the Schools of Law and Nursing, are open only to the students of those schools. See the individual web pages for these labs for more… Read More

    Jun. 18, 2024

  • Vanderbilt University

    Cell Phone Information

    Verizon Individual Paid Accounts for Vanderbilt Employees and Students Details: Shop online or visit your nearest Verizon Wireless Retail StoreSupport:  1-800-922-0204 or online at www.verizonwireless.com Nearest Location:Verizon Wireless at Green Hills     4044 Hillsboro PikeNashville, TN 37215 Phone:(615) 385-1910 Hours:10:00am to 08:00pm Monday – Friday09:00am… Read More

    Jun. 18, 2024

  • Vanderbilt University

    Microsoft Office 365 Group Usage Guidelines

    Guideline Information Scope The Guidelines apply to all Office 365 Groups whether created through Outlook, Planner, Microsoft Teams, Stream, Yammer, or any other application using the Office 365 Groups membership service, and similarly covers content generated while using any of the resources and features within Office 365 Groups, including but… Read More

    Jun. 18, 2024

  • Vanderbilt University

    Cybersecurity Training

    Training Overview Phishing campaigns and cyber-attacks are on the rise and Vanderbilt has seen a marked rise in these types of attacks.  These events have impacted the Vanderbilt community both personally and professionally.  Vanderbilt community members are our first line of defense to mitigate these types of attacks. We all… Read More

    Jun. 18, 2024

  • Vanderbilt University

    Telecommuting and Remote Work

    Overview Telecommuting or remote work is a work arrangement in which the employee works outside the office, often working from home. Rather than traveling to the office, the employee works through telecommunication links, keeping in touch with the the VU community via telephone, email, instant messaging, and video conferencing services.  What equipment will I… Read More

    Jun. 18, 2024

  • Vanderbilt University

    Connecting to Zoom

    NOTICE: As of February 24, 2022 users in Cuba, Iran, North Korea, Syria and some parts of the Ukraine (Crimea, Donetsk and Luhansk regions) are unable to access Zoom.   For more information on Zoom restrictions, visit the Zoom Support website.  For VU faculty using Zoom for classroom instruction, we recommend… Read More

    Jun. 18, 2024

  • Vanderbilt University

    IT Security Policy Development and Lifecycle

    Service Description Information technology policies are principles, rules, and guidelines formulated or adopted by an organization to reach its long-term goals. They are a part of organizational governance that may be needed enterprise-wide or at a department-level to help ensure compliance with laws, regulations, and statutory requirements. This service can help create,… Read More

    Jun. 18, 2024