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Cell Phone Information

Note: Department paid cellphones should be purchased with eProcurement.

Purchase Methods:

  • eProcurement: VUIT now has an online catalog. Go to the the eProcurement Page
  • Purchase Requisition: Complete the standard Purchase Requisition Form 60-005-803 and fax it to 343-1605 (3-1605).

The following cell phone vendors offer Vanderbilt discounts through a Vanderbilt master agreement.

Sprint

Individual Paid Accounts for Vanderbilt Employees and Students: Sprint

Details: visit one of our Sprint stores or buy online
Website: www.sprint.com
Support: 24 Hour Tech support provided by calling 1-800-639-1111 

Locations
Vanderbilt Sprint Campus Retail Store

  • 1500 21st Ave S
    Suite 1512
    Nashville, TN 37212
  • Phone: 615-216-7344
  • Hours:
    8:00am to 6:00pm Monday – Friday
    9:00am to 6:00pm on Saturday.
    Closed Sunday
    Vanderbilt employee or student ID needed to receive discount

Sprint Representatives

Department Paid Accounts

  • Shasta Sides Smith, Business Sales Account Executive
    Phone: 615-566-3599 (M)
    Email: shasta.smith@sprint.com
    About: Business sales consultant serving The Vanderbilt community to analyze wireless business needs and make recommendations on solutions that will benefit Vanderbilt University. Supporting Solution Sales for Vanderbilt University and Medical Center.
  • Vanderbilt Sprint Business Account Support Specialist
    Phone: Office: 855-283-4433 / Fax: 404-948-9506
    Email: East7@sprint.com
    About: The East7 team will partner with your other account team members to co-manage the account. Some of the items in which we will assist include:
    • - Rate plan changes
    • - Handset swaps
    • - Handset upgrades
    • - General account maintenance requests
       
    • East 7 Account Support Specialist is Vanderbilt's point of contact for post-sales support in account maintenance, account modifications, billing research, credits and adjustments, enrollment and training for Sprint's Self Sufficiency tools.
ASSET "Cell Phones should be purchased with eProcurement" CANNOT BE SHOWN IN WYSIWYG

Support for Department Paid Devices

  • Phone Support:
    24 Hour support for Sprint Coverage Related Issues on Department paid devices
    Please call the NOC directly at 615-322-2954
    For any in-building coverage issues with a Department paid sprint device on campus contact the Vanderbilt Helpdesk Phone: 615-421-1611 or 1-1611 from on campus
  • Email Support:
    If you are experiencing trouble with your Vanderbilt email on your phone please call
    Vanderbilt Help desk at 1-1611, they will need to reset your password
     
    More Information
    Visit the Vanderbilt Sprint pages: http://its.vanderbilt.edu/cellphone/sprint

About Sprint

Sprint offers the lowest cost for the greatest number of Vanderbilt users, based on current and historical calling patterns. There are currently over 19,000 Vanderbilt University Sprint users. Sprint offers truly Unlimited data and the best plan selection, covering a wide variety of needs. Sprint has built out extensive coverage throughout the Vanderbilt Campus and Medical Centers.


Sprint Discounts

Vanderbilt Employees: 23% Discount

Details: link
Discount information

  • You must complete email verification of your Vanderbilt email address to receive the discount. Go to http://www.sprint.com/verify 
    (This must be done within 30 days of activation or once every 20 months when an upgrade is complete)
  • To apply your Vanderbilt discount to an existing account go to  http://www.sprint.com/verify 
  • Plan discount only applies to the primary line; the discount does not apply to additional phones on that plan.

Vanderbilt Students: 10% Discount

Details: link.
Discount information:

  • You must complete email verification of your Vanderbilt email address to receive the discount. Go to http://www.sprint.com/verify 
    (This must be done within 30 days of activation or once every 20 months when an upgrade is complete)
  • To apply your Vanderbilt discount to an existing account go to  http://www.sprint.com/verify 
  • Plan discount only applies to the primary line; the discount does not apply to additional phones on that plan.

Verizon

Individual Paid Accounts for Vanderbilt Employees and Students

Details: Shop online or visit your nearest Verizon Wireless Retail Store
Website:  http://it.vanderbilt.edu/cellphone/verizon.php
Support:  1-800-922-0204 or online at www.verizonwireless.com

Nearest Location:
Verizon Wireless at Green Hills    

  • 4044 Hillsboro Pike
    Nashville, TN 37215
  • Phone:(615) 385-1910
  • Hours:
    10:00am to 08:00pm Monday – Friday
    09:00am to 08:00pm on Saturday
    12:00pm to 06:00pm on Sunday
    Vanderbilt employee or student ID needed to receive discount 

Our find another convenient location near you:

http://www.verizonwireless.com/b2c/storelocator/index.jsp


Verizon Representatives

Department Paid Accounts

Deborah Beach
Direct Account Support
Phone: 615-764-7401
Email: Deborah.Beach@VerizonWireless.com

Leslie Baker

Major Account Manager
Phone: 615-351-7770
Email: Leslie.Baker2@VerizonWireless.com

Note: Department paid cellphones should be purchased with eProcurement. 
Purchase Methods:
eProcurement: VUIT now has an online catalog. Go to the the eProcurement Page 
- Purchase Requisition: Complete the standard Purchase Requisition, Form 60-005-803 and fax it to 343-1605 (3-1605).


About Verizon

Verizon is the Network for the Vanderbilt Commodores! 

More 4G LTE Coverage than all other networks combined. Verizon Wireless was the first national wireless provider in the United States to build and operate a large-scale 4G LTE network—the most advanced wireless network technology available, with speeds up to 10 times faster than 3G

Why Verizon Wireless?

  • The Best Network at a Better Price with Unlimited Talk and Text on eligible plans
  • The Nation's Largest and Most Reliable 4G LTE Network
  • Friends and Family
  • Global Capability

Verizon Discount

Vanderbilt Employees:  Up to a 20%* Discount
Vanderbilt Students:  10% Discount

Details: http://www.verizonwireless.com/discounts
Vanderbilt employees receive up to a 20% Discount on eligible plans.**

Notice
**4/1/2013 - If you are currently an existing Verizon customer receiving the legacy Vanderbilt employee discount of 19%, your discount level will automatically be adjusted to the new discount structure within 1-2 billing cycles. The new discount will be effective at the time it is adjusted on the account and will not be retroactive.

Discount Information

  • * A discount of 20% is possible if subscribers register with "My Verizon" and enrolls in paperless billing.
  • The standard discount is 17%- Employee subscribers will be eligible for an additional three percent (3%) monthly access fee discount on their Eligible Plans and Eligible Data Features provided they register with "My Verizon" and enroll in paperless billing.
  • Discount Structure
    17% Standard discount
    +3% After enrolling in Verizon paperless billing
    = 20% discount.

    Should an Employee Subscriber cancel either of these services, the bonus discount will be removed.
  • **Share Everything Plans-
    Employee discounts will be available to the Monthly Account (Data) Access charge for Share Everything plans that meet the minimum of $34.99.
    Monthly Line Access charges are not eligible for employee discounts.
    Exception: Employee discounts are not available on data-only Share Everything plans.

AT&T

ATT

Individual Paid Accounts for Vanderbilt Employees and Students:

Details: Visit the AT&T stores or buy online
Website: http://www.wireless.att.com/universities
Support: 
800-801-1101 (Warranty Exchange Support For Non Apple Devices)
800-694-7466 (Warranty Exchange Support For Apple Devices)
Support on the web: https://www.att.com/esupport/ 

Reporting network issues

Download AT&T’s Mark the Spot Application - AT&T Mark the Spot is an application that provides customers a means to provide feedback on their network experience to AT&T. This application is available through iTunes and Google Play. 
iTunes | Android

Locations

  • Green Hills Location
    • 4106 Hillsboro Rd.
      Nashville, TN 37027
      Phone: 615-269-6563
    • Hours:
      9:00am to 8:00pm Monday – Friday
      9:00am to 8:00pm on Saturday.
      11:00am to 5:00pm Sunday
      Vanderbilt employee or student ID needed to receive discount 

AT&T Representative

Department Paid Accounts

  • Walter Boone
    Sales Professional for Vanderbilt Corporate paid accounts
    Phone: 615-545-4268
    Email: walter.boone@att.com
    About:  Walter is passionate about pairing Vanderbilt University and Vanderbilt Medical Center with Mobile solutions that enable them to succeed. Needing remote monitoring, enhanced push-to-talk, or anything wireless? We have it for you, so give Walter a call and he will schedule an appointment with you to discuss your wireless concerns.
  • Lynn Pease
    Individual Responsible Account Manager for Vanderbilt
    Phone: 706-540-5308
    Email: lt7230@att.com
ASSET "Cell Phones should be purchased with eProcurement" CANNOT BE SHOWN IN WYSIWYG

About AT&T

As an innovative leader in the communications industry and a supplier to Vanderbilt, AT&T “Welcomes you to a Network of Possibilities”. It's more than advanced technology. It's a living breathing intelligence that is helping Individuals and business rethink how we communicate. AT&T has the worlds largest 4G Network that allows your smartphone to talk and surf at the same time. We invite you to visit an AT&T store or shop our website for the most current list of products and services available. 

Explore your Network of Possibilities at http://www.att.com/rethinkpossible/. If you have visited the website and still have questions, please contact  

  • Kelly Grubbs
    Area Retail Sales Manager - Retail Sales&Service - TN

    Phone: (615) 329-3005
    Email: kg8738@att.com
    Address: 
    1900 West End Ave
    Nashville, TN 37203

Or you may call our Green Hills store

  • Green Hills store
    Phone: 615-269-6563 
    Address:
    1900 West End Ave
    Nashville, TN 37203

AT&T Discounts

Vanderbilt Employees:  17% Discount

Details: att.com/wireless/vanderbiltemployee
Discount Information

  • Foundation Account Number (FAN) 2392999
  • Online enrollment and New Service visit Vanderbilt's Premier Web Site: att.com/wireless/vanderbiltemployee and follow the directions or visit your local AT&T Retail Store: att.com/find-a-store 
  • Discount applies to eligible voice and data plans 
  • Vanderbilt email is your online validation 
  • For additional information please visit your nearest AT&T store or Vanderbilt Employees' Premier Web Site

Vanderbilt Students:  10% Discount

Details: att.com/wireless/vanderbiltstudent
Discount information

  • Use Foundation Account Number (FAN) 2393036
  • Online enrollment and New Service at Vanderbilt's Premier Website for Students or visit your local AT&T Retail Store: att.com/find-a-store 
  • Discount applies to eligible voice and date plans. 
  • Vanderbilt email address is your online validation 
  • For additional information please visit your nearest AT&T store or Vanderbilt Students' Premier Web Site

Studying Abroad?
With the convenience of your current device, content, and mobile number, you can stay in touch with family back home and the new friends you will meet on your journey.

  • Available for study abroad lasting 3 months or longer.
  • Package applies in more than 150 countries*
  • Offers are not available in stores.

Call 877-777-4186 to sign up

* Visit this web site to see what countries are included in the AT&T Studying Abroad Offer? 
att.com/globalcountries

Vanderbilt Medical Center Employees:  25% Discount

Discount information

  • Visit the AT&T Retail Store: att.com/find-a-store
  • Please provide Employee Medical Vanderbilt ID for Verification
  • New 2 year contract is required

Blackberry Users

Important: Blackberry Enterprise Activation Instructions

Vanderbilt employees who would like to use Outlook on their BlackBerry device need to purchase an additional BlackBerry Enterprise (BES) license. There is a one-time fee of $69.90. To purchase this license, please complete an order in VUIT’ product and services catalog at: http://www.vanderbilt.edu/procurement/eprocurement/index.shtml or fax a purchase requisition (form 60-005-803) to VUIT at (615) 343-1605 with the following information:

  • Device type
  • VUNet ID of the user
  • Cell phone number
  • Cell phone carrier

If you already have a BES license and need to reset your account, please contact the VUMC Help Desk at (615) 343-4357 with the name and VUNet ID of the user.


If you have procedural questions, please call the cell phone information line at (615) 343-1313 or email it@vanderbilt.edu with the subject line "Cell phone question."


Last Modified: 2014-02-07

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Department Paid Cell Phones

Order via eProcurement or Purchase Requisition (Complete the standard Purchase Requisition Form 60-005-803 and fax to 343-1605 (3-1605).)

Vendors

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