Academic & Administrative Systems

Service Description:

Welcome to Oracle Cloud, Vanderbilt's suite of applications for human resources, financial and administrative activities.  All faculty and staff are granted access when their employment begins, and all students are granted access upon matriculation.

• Employment-related access includes, but is not limited to, viewing and updating personal information, reviewing payslips, submitting payroll tax documentation, requesting expense reimbursements and completing training activities; and
• Student access provides the ability to access and complete training activities.

How do I get the service?

Vanderbilt's Oracle Cloud sign-on link is:  https://oraclecloud.vanderbilt.edu

To get started:

• Click the above link or copy and paste it into your browser; and
• Enter your VUnetID and ePassword on Vanderbilt's Single Sign-On page.

Navigation in Oracle:

• Upon logging into Oracle, you will see your Home screen. The modules you see in Oracle will vary based on your role and responsibilities.

Trouble logging in?  Oracle Cloud uses the same logon credentials as other Vanderbilt applications, such as email.  If you are able to log into other applications, we recommend clearing your browser history, then reattempting logon using the link above.

Contact for Further Assistance:

• The Oracle My Knowledge knowledge base is available to all faculty, staff and student workers and includes a list of Known Issues and other FAQs.  If you are not able to resolve your issue through the knowledge base, please submit an Oracle service request through My Knowledge.

Service Category: Academic & Administrative Systems

Service Description:

eSignature (DocuSign) is a University-approved solution for collecting electronic signatures on documents. Anyone can sign DocuSign documents, including people outside of the University. Vanderbilt University (VU) employees can initiate requests for signatures after establishing a DocuSign departmental or unit account. 

How do I get the service?

DocuSign incurs a charge of approximately $6 per envelope that could be charged to the business unit. To ensure that CBOs are informed about and consent to DocuSign charges, CBO approval is required to add users to DocuSign. Please attach approval email with DocuSign access request.  

Vanderbilt University DocuSign Request Form

What You Can Request

DocuSign Account (used to send a document to be signed). Requires CBO approval.

Contact for Further Assistance:

• Submit a ticket here and provide a detailed description of the help you need/message you received.

Service Category: Academic & Administrative Systems

Service Description:

UKG Ready is the timekeeping system used by Vanderbilt's hourly paid employees to record time and absenses.

How do I get the service?

If you are an hourly paid employee or student worker, or you manage hourly paid employees, login at https://timesheets.vanderbilt.edu

Contact for Further Assistance:

The Oracle My Knowledge knowledge base is available to all faculty, staff and student workers and includes a list of Known Issues and other FAQs.  If you are not able to resolve your issue through the knowledge base, please submit an Oracle service request through My Knowledge  - click Create Service Request on that page to open the brief online form and indicate your issue category for routing to the proper team.

Service Category: Academic & Administrative Systems

Service Description:

Salesforce is Vanderbilt’s cloud-based Customer Relationship Management (CRM) software. The service is available to staff who need a place to track interactions and connect with customers, whether they are finding prospects, closing deals, building relationships, or more. Salesforce brings together data from multiple sources and provides it in a shared view for the Vanderbilt departments who use it to radically collaborate and interact with customers.  

How do I get the service?

If you believe you need access to the Vanderbilt Salesforce environment, submit a ticket here and the Salesforce Product Manager will be in touch to discuss further. Please be aware there is a cost associated per user. 

Contact for Further Assistance:

• Submit a ticket here and someone will be in touch.  

Service Category: Academic & Administrative Systems