| Docusign | Enterprise Applications | Academic & Administrative Systems |
| Oracle | Enterprise Applications | Academic & Administrative Systems |
| Salesforce | Enterprise Applications | Academic & Administrative Systems |
| UKG Ready - Kronos | Enterprise Applications | Academic & Administrative Systems |
| Brightspace | Student Systems | Academic & Administrative Systems |
| YES | Student Systems | Academic & Administrative Systems |
| Firewall | Access Permissions and Requests | Accounts & Access Management |
| Identity Management | Access Permissions and Requests | Accounts & Access Management |
| MFA (Multi-Factor Authenticaton) | Access Permissions and Requests | Accounts & Access Management |
| Passwords | Access Permissions and Requests | Accounts & Access Management |
| Resource Account | Access Permissions and Requests | Accounts & Access Management |
| SSO (Single Sign On) | Access Permissions and Requests | Accounts & Access Management |
| VPN (Virtual Private Network) | Access Permissions and Requests | Accounts & Access Management |
| Authentication Services | Access Permissions and Requests | Accounts & Access Management |
| Privileged Account Management (PAM) | Access Permissions and Requests | Accounts & Access Management |
| Rights Management Services | Access Permissions and Requests | Accounts & Access Management |
| DigiCert SSL Certificate | Access Permissions and Requests | Accounts & Access Management |
| Classroom AV Support | Classroom Technology | Classroom & Research Computing
|
| Training | Classroom Technology | Classroom & Research Computing
|
| Equipment Consultation | Classroom Technology | Classroom & Research Computing
|
| Secure Research Cloud | Research Computing | Classroom & Research Computing |
| Gartner Research | Research Computing | Classroom & Research Computing
|
| Box | Collaboration Tools | Communication & Collaboration |
| Microsoft O365 | Collaboration Tools | Communication & Collaboration |
| Microsoft Teams | Collaboration Tools | Communication & Collaboration |
| Sharepoint | Collaboration Tools | Communication & Collaboration |
| Zoom | Collaboration Tools | Communication & Collaboration |
| OneDrive for Business | Collaboration Tools | Communication & Collaboration |
| Telephony Services | Telephony | Communication & Collaboration |
SEM (Shared Exchange Mailbox)
| Email and Calendaring | Communication & Collaboration |
| Email | Email and Calendaring
| Communication & Collaboration |
| LISTSERV | Email and Calendaring
| Communication & Collaboration |
| Endpoint Configuration | Hardware Support & Maintenance | Software & Computing Devices |
| Printers & Printing | Hardware Support & Maintenance | Software & Computing Devices |
| Virtual Desktop/Application Streaming | Hardware Support & Maintenance | Software & Computing Devices |
| Hardware Warranty Repair | Hardware Support & Maintenance | Software & Computing Devices |
| List of Supported Software | Software Installation & Support | Software & Computing Devices |
| Lifecycle | Lifecycle | Software & Computing Devices |
| Standard Device Options | Lifecycle | Software & Computing Devices |
| Peripherals | Lifecycle | Software & Computing Devices |
| Warranties | Lifecycle | Software & Computing Devices |
| Asset Inventory | Lifecycle | Software & Computing Devices |
| Device Returns & Employee offboarding | Lifecycle | Software & Computing Devices |
| Wi-Fi Connectivity | Wired &Wireless Connectivity | Internet & Network |
| vuDevices Wireless Network | Wired &Wireless Connectivity | Internet & Network |
| EduRoam | Wired & Wireless Connectivity | Internet & Network |
| Activate Ports | Network Management | Internet & Network |
| Domain Name Service (DNS) | Network Management | Internet & Network |
| Install Cables | Network Management | Internet & Network |
| UPS | Network Management | Internet & Network |
| VLAN | Network Management | Internet & Network |
| BC/DR Consultation | Business Continuity and Disaster Recovery | Consulting & Advising |
| Project Requests | IT Consulting and Adivsory Services | Consulting & Advising |
| Training | IT Consulting and Adivsory Services | Consulting & Advising |
| IT Vendor Risk Assessment | IT Consulting and Adivsory Services | Consulting & Advising |
| Workshops | IT Consulting and Adivsory Services | Consulting & Advising |
| IT Security Consulting | IT Consulting and Adivsory Services | Consulting & Advising |
| Data Center System Support and Network Operations Center (NOC) | Datacenter Services | Servers, Database, and Infrastructure |
| Oracle Analytics Cloud | Data Architecture | Servers, Database, and Infrastructure |
| Managed Hosting | Database Server | Servers, Database, and Infrastructure |
| Oracle Database Hosting | Database Server | Servers, Database, and Infrastructure |
| Virtualization | Database Server | Servers, Database, and Infrastructure |
| Decommission Server | Database Server | Servers, Database, and Infrastructure |
| Secure Relay for Servers (SRFS) | Database Server | Servers, Database, and Infrastructure |
| Managed Storage | Storage Management | Servers, Database, and Infrastructure |
| Cloud Storage | Storage Management | Servers, Database, and Infrastructure |
| Cloud Database Services | Cloud Services | Servers, Database, and Infrastructure |
| Cloud Hosting Monitoring | Cloud Services | Servers, Database, and Infrastructure |
| Cloud Account Services | Cloud Services | Servers, Database, and Infrastructure |