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Help Desk

CALL US DIRECTLY: (615) 343-9999

Service Description

"Help Desk" is a universal term meant to indicate the portal through which customers receive technical support. These services are available to Vanderbilt University faculty, staff, and students.

Vanderbilt IT offers multiple forms of help to university users. In addition to more specialized help, general support can be reached by contacting the number above (615-343-9999).

VUIT also offers information on products and can help with any requests you may have for finding and obtaining the right product or service for your needs. The  Software Store  can be reached at (615) 343-3919 and the Products and Services A-Z can be found  here.

Please also feel free to submit a request through the SerVU system links in the right-hand column of this page.

More specialized help can be found at the pages linked below. 

Support Contacts

VMDP:  M-F 7:30 a.m.- 6 p.m.
DTS:  M-F 7:30a.m. - 6 p.m.
Tech Hub:  M-Thr 8 a.m.- 5 p.m.; F 8 a.m.- 5 p.m.; Sun 2 p.m. - midnight 

Service Charges or Fees

There are no fees for this service. 

Requesting Service

Tech Hub 


Endpoint Support (Desktops, Mobile Services, etc.)

Service Category

Endpoint Computing