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Voice Services

About Voice
VUIT provides reliable and cost effective telecommunications services to the Vanderbilt University community. If you can't find what you're looking for on this site, please contact us via phone or email.

For Medical Center listings, visit the Medical Center's Voice Services page .

Ordering new telephones 

  • Currently, we use the  Vanderbilt Telephone Request Form  to place telephone orders and to request any voice service previously ordered in eProcurement. eProcurement went offline in mid-December 2017 as part of the university’s transition to Oracle Cloud. 
  • Coming Soon!  As of February 28, 2019, use the SerVU Voice Services Catalog to place telephone orders and to request any voice service previously ordered in eProcurement or on the web form.

Clicking the link above will take you to a login page. After logging in, click on the Voice Services Catalog link in the upper left side of your screen.

Voice Services Catalog Picture

Select the appropriate catalog and place your order. You will receive a confirmation email. If there is a cost, your approver will receive an email which requests them to click on approve or deny. Once your order is approved, you will receive a call from the VUIT Voice Services team. You can track the progress of your order by clicking on the My Tickets link on the main page.

Reporting Voice Issues
Call (615) 421-1611 (or (615) 343-9999) and follow the caller menu instructions. More information is listed  here .

For Data Network Service requests, please see Data Network Services page.

PRODUCTS:

  • D-term phones (32 button)
    $40 monthly charge
  • IP D-term phones (6 button)
    $30 monthly charge
  • ACD D-term Series E
    $40 monthly charge
  • NEC Softphone 
    $40 monthly charge - Stand Alone Phone or $5 monthly charge - Add-on to Existing Phone(ACD or Standard) 
  • Elevator Phone 
    $30 monthly charge
  • Emergency Bluelight Phone
    $30 monthly charge
  • Fax lines
    $30 monthly charge
  • FWD Virtual Off-Premise 
    $22 monthly charge
  • Ramtech 
    $27 monthly charge
  • Ring Down Circuits
    $27 monthly charge
  • Data Circuits
    Headsets
    Detailed Price List