Did You Know Campaign
About the Campaign
In July 2015, Vanderbilt IT established an ongoing campaign called “Did You Know” to better share key IT products and services with the Vanderbilt community. First, all VUIT team members receive a monthly email from VUIT Communications with details about that month’s featured offering to prepare themselves for interactions with and questions from customers. Next, the campaign is promoted on the VUIT homepage in a user-friendly slideshow that customers can click on to learn more.
“Did You Know” featured offerings have included wireless onboarding instructions, the Tech Hub walk-up help desk, how to create a secure password and Software Store offerings.