VU Help Desk
Call / Chat
See the checklist below to know what to bring when drop off your computer.
Internet Connectivity Trouble
Have your MAC address ready before calling to report trouble connecting to the internet.
- CPU (the “box”)
- Power cord or adapter
- any "dongle" required to attach an Ethernet cord or phone line to the computer's Ethernet card or modem
Do not bring docking stations unless you are having problems with the docking station or when the computer is in the docking station.
Do NOT bring
(The Help Desk already has these)