IT Project and Information Consulting
The customer Relationship Management (RM) team provides a single point of access and accountability between VUIT and leadership across the institution. If you have any questions about IT products or want to start a new IT project, the RM team is here to help you.
If you're not already working with an RM, the fastest way to start a new project is to submit a VUIT New Project Request Form. After submitting the form, a relationship manager will contact you to continue the process within two business days. If you need immediate help with a computer or application problem, please contact the appropriate help desk.
For general questions or if you would like to speak to an RM directly, please use this chart to find your representative's contact information. Due to the large number of departments on campus, not all areas are listed - if you are unsure of the name of your RM, you can email vuit.relationshipmanagement@vanderbilt.edu.
| Relationship Manager | Phone | Primary Support Areas | |
| Kelly McGill-Barrett | (615) 403-6744 | km.barrett@vanderbilt.edu | Chancellor's Office, Provost, Vice Chancellors, Communications, Government and Community Relations |
| John McCammon | (615) 936-7875 | john.mccammon@vanderbilt.edu | Vanderbilt University Information Technology (VUIT) |
| Ronee Francis | (615) 875-8491 | ronee.francis@vanderbilt.edu | Blair, School of Nursing, School of Medicine-OHSE, Finance |
| Chris Contos | (615) 343-1609 | c.contos@vanderbilt.edu | Library, Athletics, Dean of Students |
| Kimberly Emery | (615) 875-8398 | kimberly.emery@vanderbilt.edu | Development & Alumni Relations, Office of General Counsel, Division of Administration, Office of Investments, Internal Audit |
| Jeff Loudon | (615) 875-8418 | jeff.loudon@vanderbilt.edu | Academic Affairs, Center for Teaching, A&S, Owen, Research, Engineering, School of Medicine-Basic Science |
| John Giampaolo | (615) 936-0119 | john.giampaolo@vanderbilt.edu | Campus Planning, Facilities |
| Michael Hollifield | (615) 936-8530 | michael.hollifield@vanderbilt.edu | Law, Divinity, Equity, Diversity & Inclusion (EDI), The Wond'ry, University Counseling Center, Classroom Technology |
| Michael McAllister | (615) 322-7511 | michael.mcallister@vanderbilt.edu | Research |