Outages
- Card Services Upgrade
June 17, 2020
From 8 a.m. on June 15 to 6 p.m. on June 17, there will be an upgrade to Card Services. During the upgrade, users will be able to use their cards to access buildings and dining services, and Card Services will not be able to update user access or print new/replacement cards. Additionally, the PhotoDB... - Monthly Microsoft security and operating system (OS) patching on general servers.
June 4, 2020
On Sunday, June 7, from midnight to 9 a.m. VUIT will install monthly Microsoft security updates and patching on general servers. After the patches/updates are installed, a brief outage will occur during the reboot of the server. As always, if you have questions or need assistance, please contact the VUIT support number (615-343-9999) or submit a help... - Monthly Microsoft patching on voicemail servers
April 10, 2020
On Sunday, April 5, from midnight to 3 a.m., VUIT will install Microsoft Windows Operating System patches on voicemail servers. This will impact VU and VUMC users of traditional voicemail. (Skype voicemail will not be affected.) While the patches are installed and the system server is restarted, the following will occur: 1. Outside callers will... - Monthly Microsoft security and operating system (OS) patching on general servers.
April 10, 2020
On Sunday, April 5, from midnight to 6 a.m. VUIT will install monthly Microsoft security updates and patching on general servers. After the patches/updates are installed, a brief outage will occur during the reboot of the server. As always, if you have questions or need assistance, please contact the VUIT support number (615-343-9999) or submit a help... - Monthly Microsoft patching on voicemail servers
March 5, 2020
On Sunday, March 8, from midnight to 3 a.m., VUIT will install Microsoft Windows Operating System patches on voicemail servers. This will impact VU and VUMC users of traditional voicemail. (Skype voicemail will not be affected.) While the patches are installed and the system server is restarted, the following will occur: 1. Outside callers will... - Monthly Microsoft security and operating system (OS) patching on general servers.
March 5, 2020
On Sunday, March 8, from midnight to 8 a.m. VUIT will install monthly Microsoft security updates and patching on general servers. After the patches/updates are installed, a brief outage will occur during the reboot of the server. As always, if you have questions or need assistance, please contact the VUIT support number (615-343-9999) or submit a help... - Ping Federate Single Sign On Changes on Jan. 31
January 30, 2020
Early morning on Friday, January 31, VUIT will be applying changes to the Ping Federate Single Sign On (SSO), which verifies user credentials for security purposes. The work will be completed by 7 a.m. These changes are being driven by changes scheduled for the Chrome browser in February as well as security best practices. No... - Microsoft Windows Operating System patches on voicemail servers
January 24, 2020
On Sunday, January 26, from midnight to 2 a.m., VUIT will install Microsoft Windows Operating System patches on voicemail servers. This will impact VU and VUMC users of traditional voicemail. (Skype voicemail will not be affected.) While the patches are installed and the system server is restarted, the following will occur: 1. Outside callers will... - RESOLVED: Static on incoming calls to VU voice network
January 24, 2020
THIS ISSUE HAS BEEN RESOLVED. The VU voice network is currently experiencing intermittent static on voice calls received from outside of the Vanderbilt system. The issue has been identified as an area-wide problem within the AT&T network and is affecting other customers in the Tennessee area. AT&T is working on the problem now. - Monthly Microsoft updates and patching on Shared Services Servers
January 24, 2020
On Sunday, January 26, from midnight to 2 a.m., VUIT will install monthly Microsoft updates and patching on shared services servers. After the patches/updates are installed, a brief outage will occur during the reboot of the servers. As always, if you have questions or need assistance, please contact the VUIT support number (615-343-9999) or submit...