Outages
- VUIT Scheduled Maintenance for SerVU
September 17, 2019
On Wednesday, September 18, between 7 p.m. and 11 p.m., Vanderbilt IT will upgrade the production environment in SerVU to version 9.5.3. Users will not be able to log into the SerVU client once the upgrade begins. Users who access SerVU with the rich client (blue icon) will be prompted to upgrade the client the first time they log... - Box.com outage issue resolved
September 12, 2019
Box.com has resolved its outage issue. - Box.com Outage
September 12, 2019
Box.com is currently reporting an outage. All users of Box (including Vanderbilt) are unable to log on. We will provide more information as it becomes available from Box.com. - Emergency Maintenance on Skype (Lync) Servers
September 11, 2019
From Wednesday, September 11, at 7 p.m. to Thursday, September 12, at 3 a.m., Vanderbilt IT will perform emergency maintenance on Lync 2013 collaboration servers. This work is necessary to maintain a highly available environment. During this time frame, users may experience temporary delays in making Lync/Skype calls. - Email issue resolved
September 7, 2019
9/7/19 – 10 a.m. – Update: The email issue has been resolved and all email functions have returned to normal operation. Please contact VUIT at (615) 343-9999 if you experience any problems with your email. ________________________________________________________________________ 9/7/19 – 5:30 a.m. – During routine maintenance and security patching that VUIT performs, we encountered an issue with... - Email Service Interruptions
August 28, 2019
On Monday, August 26, and Tuesday, August 27, many users experienced email difficulties related to the split of the VU and VUMC systems. VUIT worked with clients to repair and refresh mailboxes. By Tuesday night, all but a handful of issues were resolved. Impacted users fall into one of the following three broad categories: Users’... - Email System Interruptions
August 27, 2019
We are experiencing a widespread but sporadic set of email difficulties related to the split of the VU and VUMC systems. VUIT is working with clients to repair and refresh mailboxes and expects all affected clients to be restored today. While the ongoing migration of the VU email system to the Microsoft Office 365 cloud... - Microsoft patching on general servers
August 22, 2019
On Sunday, August 25, from midnight to 9 a.m., Vanderbilt IT will install security and Operating System (OS) patches as part of the monthly Windows server patching routine. After the patches are installed, non-redundant services will be impacted by a server reboot. - VUIT Network Maintenance on August 6 and 7
August 2, 2019
On Tuesday, August 6, and Wednesday, August 7, Vanderbilt IT will upgrade network hardware at Hill Center. Significant impact is not expected during this time, but connectivity may be briefly impacted at the locations listed below: Tuesday, August 6, between 5 a.m. and 6:45 a.m. Cohen North East Memorial Hank Ingram 1400 18th... - VUIT maintenance on VU1File platform
August 1, 2019
On Sunday, August 4, from midnight to 9 a.m., Vanderbilt IT will perform an update to the VU1File network file sharing platform to improve security, dependability, and performance. During this time, Windows clients with active sessions may experience a momentary disconnect and reconnect. Linux servers that connect to VU1file using NFS (Network File System) will...