Outages
- Ping Federate Single Sign On Changes on Jan. 31
January 30, 2020
Early morning on Friday, January 31, VUIT will be applying changes to the Ping Federate Single Sign On (SSO), which verifies user credentials for security purposes. The work will be completed by 7 a.m. These changes are being driven by changes scheduled for the Chrome browser in February as well as security best practices. No... - Microsoft Windows Operating System patches on voicemail servers
January 24, 2020
On Sunday, January 26, from midnight to 2 a.m., VUIT will install Microsoft Windows Operating System patches on voicemail servers. This will impact VU and VUMC users of traditional voicemail. (Skype voicemail will not be affected.) While the patches are installed and the system server is restarted, the following will occur: 1. Outside callers will... - RESOLVED: Static on incoming calls to VU voice network
January 24, 2020
THIS ISSUE HAS BEEN RESOLVED. The VU voice network is currently experiencing intermittent static on voice calls received from outside of the Vanderbilt system. The issue has been identified as an area-wide problem within the AT&T network and is affecting other customers in the Tennessee area. AT&T is working on the problem now. - Monthly Microsoft updates and patching on Shared Services Servers
January 24, 2020
On Sunday, January 26, from midnight to 2 a.m., VUIT will install monthly Microsoft updates and patching on shared services servers. After the patches/updates are installed, a brief outage will occur during the reboot of the servers. As always, if you have questions or need assistance, please contact the VUIT support number (615-343-9999) or submit... - Monthly Microsoft security update and patching on servers
January 24, 2020
From Friday, January 24, at 10 p.m. to Saturday, January 25, at 6 am, VUIT will install monthly Microsoft updates and patching on Hosting Services Unified Communication Servers. After the patches/updates are installed, a brief outage will occur during the reboot of the servers. As always, if you have questions or need assistance, please contact... - Monthly Microsoft operating system patching on general services
January 16, 2020
On Sunday, January 19, from 12 a.m. to 6 a.m. VUIT will install monthly Microsoft security updates and patching on general servers. After the patches/updates are installed, a brief outage will occur during the reboot of the server. As always, if you have questions or need assistance, please contact the VUIT support number (615-343-9999) or submit a... - Phone system hold music temporarily unavailable Jan. 20
January 15, 2020
On Monday, Jan. 20, from 6:30 to 7:30 a.m. Vanderbilt University Information Technology will relocate the sources for Music on Hold. All VU and VUMC users of NEC phones put on hold during the one-hour relocation timeframe will hear silence while holding. This will not affect Skype calls. If you have questions or need assistance,... - Ping Update on Monday, January 13, from 8:30-9 p.m.
January 13, 2020
The Security team will be processing a VU-only Ping update from 8:30 p.m. to 9:00 p.m. on Monday, January 13, to support the password expiration event on January 14. This change ensures that the 450 end users whose passwords are expiring can log in to SailPoint to update their password even after their “active” resources... - Monthly Microsoft updates and patching on shared services servers.
January 9, 2020
On Sunday, January 12, from midnight to 4 a.m., VUIT will install monthly Microsoft updates and patching on shared services servers. After the patches/updates are installed, a brief outage will occur during the reboot of the servers. As always, if you have questions or need assistance, please contact the VUIT support number (615-343-9999) or submit... - Monthly updates and patching on Microsoft servers
December 20, 2019
From Friday, January 3, at 10 p.m. to Saturday, January 4, at 6 a.m. VUIT will install monthly Windows server security updates and patching on Microsoft servers. Lync 2013 voice users may be briefly disconnected during the patching window while the server reboots but will be automatically reconnected. Chat messages will not be impacted. As...