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Infographic Text

VUIT Strategic Priorities

Uniquely supporting the Vanderbilt community by:

  1. Engaging VU strategic plan
  2. Attracting, developing, and retaining distinctive talent
  3. Delivering outstanding technical agenda
  4. Elevating customer-focused service


Our Strategic Goals

Engaging VU strategic plan

  • Align VUIT with institutional goals
  • Communicate actively and effectively to the broad VU community
  • Demonstrate customer focus by actively engaging client agenda

 

Attracting, developing, and retaining diverse talent

  • Enhance and articulate a competitive employee value proposition
  • Assure the growth and development of a diverse team
  • Empower our team to grow their skill sets
  • Equip our people with the tools to understand, evolve, and promote our services

 

Delivering outstanding technical agenda

  • Establish an Architecture Review Board to align technology to business strategy
  • Assure reliable, accessible, serviceable, and secure technology infrastructure
  • Identify and reduce IT risk in the delivery of our products and services
  • Understand and pilot key emerging technologies

 

Elevating customer-focused service

  • Improve each customer contact technique and effectively integrate them
  • Develop a culture to drive continuous service improvement
  • Expand self-service capabilities with technologies, including AI