VUIT Disaster Recovery

DRM Team  |  Purpose  |  DR Planning  |  DR Testing  |  DR Templates  

Preparing for and responding to events that disrupt services and/or damage infrastructure is key to maintaining reliable service quality and availability.

Disaster Recovery focuses on the procedures and resources to be used to recover from a catastrophic event

Business Continuity Planning determines your department's action while needed IT services or infrastructure is unavailable.

Communicating with IT during a disaster 

During a disaster

VUIT will utilize customary communication methods to communicate with the Vanderbilt Community as long as the disaster does not impact IT operations and the IT Service Desk. During an event that disables IT operations, VUIT will utilize alternate communication methods available through the Vanderbilt University Emergency Preparedness Group.  Depending on the severity of such events, these methods include one or more of the following:

• Alerts posted to the VUIT web page
• Direct communication through email
• Special greetings at the IT Service Desk phone number
• AlertVU

 IT Operations:

• IT Help Desk (615) 343-9999; hours:  Monday - Friday 8:00am to 5:00pm 
• VUIT Website:  it.vanderbilt.edu